Taking responsibility is more than being responsible for something—it’s also, ultimately, answering to your actions. To hold yourself accountable, you must find the motivation to take on difficult tasks. You need to amplify the urgency of your mission, know why it matters, and understand how taking responsibility helps you become the kind of person you…
How to Write the Perfect Elevator Pitch Learn how to create a compelling elevator pitch that you can use to sell your organization’s products and services. An elevator speech (elevator pitch) is a quick synopsis of your background. Here’s information on elevator speeches, what to include, and examples. An elevator pitch is never an opportunity…
Cultivating a Growth Mindset Mindset is a choice. People with a growth mindset—who choose to believe that talent and ability can grow—experience better performance, focus, and success. You have the power to change your mindset. The key is learning how to make the shift. This course shows you how. Myths about the concept of growth…
Employee Handbook Development Tips Many organizations lack an employee handbook, which poses a serious challenge for employees. There are also organizations without one because they don’t feel the need or have reasons such as an incomplete HR professional on staff or work demands taking up their time. Not writing a personnel manual can lead to…
Appreciative Inquiry Examples New Perspective in Thinking: Appreciative Inquiry. Appreciative Inquiry, or AE, is an entirely different perspective of thinking about organizations and their functioning . Unlike the almost instinctive process of trying to find what’s wrong with one’s work environment to come up with solutions, AE emphasizes identifying the best qualities in order to…
What are customer service skills? Customer service has always been a very important aspect of every company. But the role of customer service in today’s business scenario is much more significant than just attending to customers and resolving their queries on the phone or face-to-face. Customer Service Professionals have become powerful decision makers, who can…
Soft Skills Are More Difficult To Measure Than Hard Skills In today’s workplace, soft skills are becoming more and more important. That is because soft skills can’t be taught on a resume or in an interview- they come from experience and personality. The issue is that soft skills don’t have tangible measures like hard skills…
what does adaptability and flexibility mean? Being adaptive means you can change to suit different conditions. Being flexible means you’re able to do this easily. If you are resilient, then you will be able to handle unexpected or difficult circumstances with ease and without too much trouble, often taking enjoyment in the change on a…
One way of categorising people, in terms of how they approach work, is to use a model that suggests there are three categories. The first, “Stabilisers” can work well in almost any situation and tend to maintain good performance levels regardless of the circumstances. At the other end of the spectrum we have those who…
You’ve heard it all before, networking is key. This includes networking with colleagues in your company and networking with people outside of your company. Your objective should be to meet new people as often as possible, especially at networking events or even in the cafeteria. Dress nice and always be punctual for interviews – you…
