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How to Deal With Difficult Customers and Difficult People in General

$99.00

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Dealing with Difficult People In Different Situations

 

In this course you will learn how to deal with difficult people in personal and professopnal environments. You will learn how to stop reacting to them and instead become the person who oozes confidence. You will learn how to deal with toxic people at work and at home.

We give a simple outline for dealing with angry customers. Remember, the first step is prevention, by setting clear policies for yourself to follow, you will always know what to do in difficult.

What you’ll learn:
1. Introduction to Dealing with Difficult Customers
2. Dealing with Customers Who Are Rude
3. Dealing with Customers Who Are Aggressive
4. Dealing with People Who are Always Negative
6. The Psychology behind it all