Soft Skills Training Program

Original price was: $200.00.Current price is: $99.00.

★★★★★ “The content of this course was incredibly useful and gave me the skills I needed to lead my team with confidence…” -Jeff W., Director (Healthcare)

Number of Users Discount
2 - 10 30%
11 - 20 40%
21 - 50 50%
51 - 100 60%
101 + 70%

Mastering Soft Skills: Unlock Your Full Potential

Soft Skills Training Program Description:

The Mastering Soft Skills: Unlock Your Full Potential online training program is designed to equip participants with essential soft skills needed to excel in their personal and professional lives. This comprehensive course covers a wide range of topics, including effective communication, critical thinking, emotional intelligence, teamwork, and leadership. Participants will gain practical tools and strategies to improve interpersonal relationships, manage conflicts, and create a positive work environment. By the end of this course, learners will have a deep understanding of the key soft skills required for success in the modern workplace.

Learning Objectives:

Upon completing this course, participants will be able to:

  1. Understand the importance and impact of soft skills in the workplace.
  2. Develop effective communication skills, both verbal and non-verbal.
  3. Enhance critical thinking and problem-solving abilities.
  4. Apply emotional intelligence to foster empathy and self-awareness.
  5. Demonstrate effective teamwork and collaboration skills.
  6. Employ leadership qualities to inspire and motivate others.
  7. Manage conflicts and build strong interpersonal relationships.
  8. Create a positive work environment that encourages growth and development.


Module 1: Introduction to Soft Skills

  • Understanding soft skills and their importance
  • The role of soft skills in personal and professional success

Module 2: Effective Communication

  • Verbal communication techniques
  • Non-verbal communication and active listening
  • Assertiveness and the art of persuasion

Module 3: Critical Thinking and Problem Solving

  • Enhancing critical thinking skills
  • Creative problem-solving strategies
  • Decision-making under pressure

Module 4: Emotional Intelligence

  • Self-awareness and self-regulation
  • Empathy and understanding others
  • Developing social skills

Module 5: Teamwork and Collaboration

  • Building and maintaining effective teams
  • Collaboration strategies for diverse groups
  • Resolving team conflicts and promoting a positive group dynamic

Module 6: Leadership and Influence

  • Understanding leadership styles and their impact
  • Developing a personal leadership philosophy
  • Motivating and inspiring others to achieve their goals

Module 7: Conflict Management and Negotiation

  • Identifying and addressing sources of conflict
  • Conflict resolution strategies
  • Effective negotiation techniques for win-win outcomes

Module 8: Time Management and Organization

  • Prioritization and goal-setting
  • Time management tools and techniques
  • Achieving work-life balance

Module 9: Adaptability and Resilience

  • Embracing change and managing uncertainty
  • Developing resilience and coping strategies
  • Fostering a growth mindset

Module 10: Creating a Positive Work Environment

  • Recognizing and promoting diversity and inclusion
  • Encouraging professional development and continuous learning
  • Cultivating a culture of trust and accountability

Throughout the course, participants will engage in various interactive activities, such as group discussions, role-plays, case studies, and self-assessment exercises, to reinforce learning and apply the acquired soft skills in real-life scenarios. By the end of the program, learners will have a comprehensive understanding of the critical soft skills necessary for personal and professional growth and will be well-equipped to thrive in the modern workplace.


Soft Skills Glossary:

Assertiveness: Being able to state one’s needs and opinions in an appropriate and confident manner.

Communication: The process of conveying information or ideas between two or more people.

Conflict Resolution: Achieving reconciliation of differences between parties through negotiation, compromise, and other methods.

Critical Thinking: Analyzing a situation in an objective and rational way to reach a logical conclusion.

Empathy: The ability to recognize and understand the feelings of another person.

Leadership: Guiding and motivating others toward a shared goal.

Negotiation: Reaching agreement between two or more parties through an open dialogue.

Problem Solving: Identifying and addressing challenges in a logical and systematic way.

Resilience: The capacity to recover quickly from adversity or setbacks.

Teamwork: Working collaboratively with others to achieve collective goals.

Time Management: Prioritizing tasks, setting deadlines, and managing one’s workflow.

Verbal Communication: Communicating information verbally through speech or other forms of language.

Non-verbal Communication: Communicating information without using words, such as through body language and facial expressions.

Adaptability: The ability to quickly adjust to changing circumstances or conditions.

Creativity: Generating novel ideas, solutions, and approaches to problems.

Emotional Intelligence: Recognizing one’s own emotions and those of others, and using that information to guide one’s thinking and behavior.

Decision-Making: Making choices between two or more options.

Influence: Affecting the opinion or behavior of another person.

Organization: Establishing a system for managing tasks and resources efficiently.


★★★★★ “This soft skills course gave me the tools I needed to better understand my colleagues and manage conflicts. After taking this program, I am more confident in my interpersonal communication abilities and am able to create a positive work environment for myself and those around me.”

-Damien B., Manager (Financial Services)

★★★★★ “The content of this course was incredibly useful and gave me the skills I needed to lead my team with confidence. The instructors were knowledgeable, engaging, and provided valuable feedback throughout the program. Highly recommend!”

-Jeff W., Director (Healthcare)