People Management Skills

Course Overview: People Management Skills

This course is designed to equip individuals with the essential skills to effectively manage and lead teams. Participants will develop a comprehensive understanding of people management principles, practices, and strategies. The course will cover a range of topics, including team building, motivation, performance management, conflict resolution, and leadership. Through a combination of theoretical knowledge and practical application, participants will learn how to create high-performing teams, foster employee engagement, and achieve organizational goals.

Learning Objectives

Upon completion of this course, participants will be able to:

• Understand the role and responsibilities of a people manager
• Develop effective communication and interpersonal skills
• Build and maintain high-performing teams
• Motivate and engage employees
• Set clear performance expectations and provide constructive feedback
• Manage conflict and resolve disputes effectively
• Develop leadership skills and inspire others
• Create a positive and inclusive work environment

Real-World Applications and Benefits

Effective people management is crucial for the success of any organization. By developing strong people management skills, participants will be able to:

• Improve employee morale and job satisfaction
• Enhance team performance and productivity
• Reduce employee turnover and absenteeism
• Strengthen organizational culture and values
• Build stronger relationships with employees
• Develop leadership potential and career advancement

Curriculum

Module 1: Foundations of People Management

• The role of a people manager
• Understanding organizational culture and values
• Legal and ethical considerations in people management

Module 2: Building High-Performing Teams

• Team dynamics and stages of team development
• Effective team communication and collaboration
• Building trust and rapport within teams
• Delegating tasks and empowering team members

Module 3: Motivation and Engagement

• Theories of motivation and their application
• Recognizing and rewarding employee contributions
• Creating a positive and supportive work environment
• Developing employee engagement strategies

Module 4: Performance Management

• Setting clear performance expectations
• Providing regular feedback and coaching
• Conducting performance appraisals
• Developing employee talent and potential

Module 5: Conflict Resolution and Negotiation

• Understanding conflict styles and causes
• Effective conflict resolution strategies
• Negotiation skills and techniques
• Building win-win outcomes

Module 6: Leadership and Development

• Developing leadership presence and influence
• Coaching and mentoring employees
• Building a strong leadership pipeline
• Creating a culture of continuous learning & development

Module 7: Change Management and Organizational Development

• Understanding the change process and its impact on employees
• Leading and managing change effectively
• Building resilience and adaptability
• Developing organizational development strategies