Communication Skills for Managers
This training is designed for managers who want to improve their communication skills.
Communication for Managers Training
If you’re a manager who struggles with communication, this training is for you!
By the end of this course, you’ll have all the tools you need to become a better communicator. You’ll know how to choose the right communication channel, listen actively, ask questions, give feedback, and handle difficult conversations.
This training will cover communication strategies to help managers effectively communicate with employees. The topics covered in this training include:
-The difference between formal and informal communication
-The use of verbal, nonverbal, and written communication
-Active listening skills
-Communicating difficult messages
This training is designed for managers who want to improve their communication skills. The content will be most useful for those who are willing to take an active role in learning and practicing new communication strategies. This training is not intended for those who are resistant to change or unwilling to try new things.
By the end of this training, managers will be able to:
-Identify the different types of communication channels available to them
-Use the appropriate channel for their message and audience
-Effectively listen to and understand what others are saying to them
-Ask questions to clarify understanding and elicit more information from others
-Give constructive feedback that leads to positive results
-Handle difficult conversations by staying calm, using active listening skills, and focusing on the issue at hand
-Develop an action plan for improving communication in their workplace.
★★★★★ “This was an excellent course! I learned so much and am already putting the strategies into practice. I would highly recommend it to any manager who wants to improve their communication skills.” – A. Bart
★★★★ “I found this course to be very helpful. It gave me a lot of useful information that I can use in my job as a manager.” – J. Saraniti
★★★★★ “This was an excellent training! I learned a lot and am already using the techniques in my job.” – M. Whelan
-Communication: the act of conveying information from one person to another
-Channel: a medium through which a message is communicated (e.g., verbal, nonverbal, written)
-Formal communication: messages that are conveyed through an established channel and are typically more serious in nature (e.g., memos, reports, emails)
-Informal communication: messages that are conveyed informally and are typically less serious in nature (e.g., small talk, gossip)
-Verbal communication: communication that is spoken aloud
-Nonverbal communication: communication that is conveyed through body language or other means without words (e.g., facial expressions, gestures)
-Written communication: communication that is conveyed in writing
-Active listening: a communication technique in which the listener makes an effort to understand the speaker by paying attention, asking questions, and providing feedback
-Questioning: a communication technique in which the speaker asks questions to elicit information from the listener
-Giving feedback: a communication technique in which the speaker provides information to the listener about their performance or behavior
-Handling difficult conversations: a communication technique in which the parties involved stay calm and focus on the issue at hand in order to resolve it.