Active Listening Skills
Original price was: $100.00.$47.00Current price is: $47.00.
★★★★★ “This course was very helpful. I learned a lot about active listening and how important it is in communication. I also learned about some of the barriers to active listening and how to overcome them. The course was well organized and easy to follow.” – Sandra, United States
Bonus:
For a limited time we are offering you a second course of your choosing for free, for each course you purchase. Simply contact us within 30 days of purchase to claim your free course.
Number of Users | Discount |
---|---|
2 - 10 | 30% |
11 - 20 | 40% |
21 - 50 | 50% |
51 - 100 | 60% |
101 + | 70% |
Active Listening Skills
Course Overview:
In this course, you will learn the basics of active listening. You will learn how to pay attention, show that you are listening, and provide feedback. This course will also cover the barriers to active listening and ways to overcome them.
Learning Objectives:
Upon completion of this course, you will be able to:
• Understand the basics of active listening
• Pay attention when others are speaking
• Show that you are listening through your body language and verbal cues
• Provide feedback to the speaker to demonstrate understanding
• Overcome common barriers to active listening
Course Outline:
1. Introduction to Active Listening
2. The Components of Active Listening
3. Barriers to Active Listening
4. Overcoming Barriers to Active Listening
5. Practice Active Listening Skills
6. Conclusion
Glossary & Sneak Peak:
Active listening: A way of listening and responding to others that involves being fully present, taking in what is being said, and providing feedback to the speaker.
Body language: Nonverbal communication that includes our posture, facial expressions, and gestures.
Verbal cues: Words or sounds that we use to communicate with others.
Feedback: A response to someone that indicates whether or not we have understood what they have said.
Barrier: Something that prevents effective communication.
Active listening is a key communication skill. It involves paying attention to what the other person is saying, taking time to understand their point of view, and responding in a way that shows you have heard and considered what they have said.
Some tips for active listening include:
– Pay attention to both what the person is saying and how they are saying it. This includes their body language and tone of voice.
– Don’t interrupt or offer your own opinion too soon. Let the person finish what they are saying before responding.
– Repeat back what you have heard to ensure you understand correctly. For example, “So what you’re saying is…” or “If I’ve understood correctly, you feel…”
– Ask questions for clarification. For example, “Can you tell me more about…” or “What do you mean by…”
– Avoid making assumptions. If you’re not sure what the person means, ask them to explain further.
Practicing active listening will help you to improve your communication skills and build better relationships with others.
Reviews:
★★★★★ “This course was very helpful. I learned a lot about active listening and how important it is in communication. I also learned about some of the barriers to active listening and how to overcome them. The course was well organized and easy to follow.” – Sandra, United States
★★★★★ “I found this course to be very insightful. I had no idea how much goes into truly listening to someone else. I will definitely be using the tips I learned in my personal and professional life.” – Jimmy, Canada
★★★★ “This was an excellent course on active listening skills! I loved the real-life examples and the practice exercises. I feel like I can really use what I learned in my everyday interactions with others.” – Michelle, Australia