American Home Shield Home Warranty Review
When looking at an American Home Shield home warranty review, you'll find a company with a solid reputation, serving a vast customer base since 1971. Holding a dominant market share in the industry, they've paid out billions in claims. Coverage options are extensive, particularly at the platinum level, catering to various needs. Pricing varies, so it's best to request a quote for accurate figures. Keep in mind specific exclusions and limitations, such as damage from misuse. Overall, American Home Shield offers flexibility but may not offer the most ideal plan selection for those on a tight budget. Consider individual requirements for the best plan selection.
Key Takeaways
- Extensive coverage options with four plan choices.
- Not the most cost-effective option for lowest rates.
- Average annual plan cost is $579.
- Customizable plans for individual needs.
- Free cancellations available for policies.
Company Overview and Reputation
With a 42% market share in the national home warranty industry, American Home Shield (AHS) stands as the oldest and largest provider of home warranties in the United States. Founded in 1971, AHS has built a reputation serving over 1.8 million customers and paying out over $2 billion in claims in the past five years.
Despite its age and size, AHS maintains respectable customer satisfaction levels. Customers appreciate the peace of mind that comes with choosing a company that has been in the industry for decades and has the resources to handle their home warranty needs efficiently. AHS's long-standing presence and commitment to customer service contribute to its solid reputation in the market.
Coverage and Plans
American Home Shield (AHS) offers extensive coverage for appliances and systems, particularly at the platinum level.
Real estate professionals can benefit from AHS's customizable plans, which offer coverage for up to six months.
AHS covers 49 states in the US, excluding Alaska, and provides policies that commit to repairing malfunctioning appliances and systems due to normal wear and tear.
With policies that are customizable, customers have the option to add extra items from a provided list.
AHS's platinum coverage includes a maximum payout cap ranging from $1,500 to $6,000, ensuring a level of protection for major home systems and appliances.
Additionally, real estate plans from AHS offer tailored solutions for those in the real estate industry.
Pricing and Fees
Policy prices for American Home Shield (AHS) aren't readily available online, requiring customers to request a quote directly from the company.
The service fees for AHS range from $75 to $125, depending on the plan chosen. Policy costs are adjusted accordingly based on the selected service fee.
Real estate plan prices aren't publicly listed, necessitating interested parties to contact AHS for specific pricing information.
Additionally, customers can opt for add-ons like the Electronics Plan, Guest Unit coverage, Pool or Spa protection, and Well Pump coverage, each incurring an additional monthly cost.
While AHS offers inclusive coverage, the exact pricing structure may vary based on individual needs and the chosen plan, emphasizing the importance of obtaining a customized quote.
Exclusions and Limitations
Exclusions and limitations in the coverage provided by American Home Shield (AHS) encompass scenarios such as misuse, abuse, lightning strikes, and fire, with a focus on normal wear and tear-related breakdowns.
When considering an AHS policy, it's essential to understand the scope of coverage to make an informed decision. Here are some key points to consider:
- Misuse Coverage: AHS policies don't cover damages resulting from the misuse or abuse of appliances and systems.
- Repair Options: Customers have the option to choose their preferred repair person for covered repairs.
- Payout Caps: Each policy has a maximum payout cap, varying based on the plan chosen, ranging from $1,500 to $6,000 for platinum plans.
Comparison and Verdict
For those considering home warranty providers, comparing different options can help you make a well-informed choice based on your specific needs and preferences. When comparing American Home Shield (AHS) with First American Home Warranty, you'll find similar coverage but differences in air conditioner coverage and service call fee options. While AHS offers flexibility with four plan choices, it may not be the most cost-effective option for those seeking the lowest monthly rate. AHS allows for customization based on individual requirements, with an average annual plan cost of $579 and the added benefit of being able to cancel policies for free.
| Criteria | American Home Shield (AHS) | First American Home Warranty |
|---|---|---|
| Air Conditioner Coverage | Extensive coverage included | Limited coverage, additional cost |
| Service Call Fees | Range from $75 to $125 | Fixed fee, potentially lower |
Frequently Asked Questions
Can I Transfer My American Home Shield Policy to a New Homeowner?
Yes, you can transfer your American Home Shield policy to a new homeowner by contacting AHS to start the policy transfer process. This guarantees the new homeowner continues to benefit from coverage for appliances and systems.
Does American Home Shield Offer Any Discounts for Multiple Properties?
Yes, American Home Shield offers coverage options for multiple properties, but discounts for such scenarios are not publicly advertised. Customer satisfaction is generally respectable, but specific discounts may require contacting AHS directly for personalized information.
Are There Any Restrictions on the Age of Appliances or Systems Covered?
When it comes to age restrictions on covered appliances and systems, American Home Shield generally doesn't restrict coverage based on age. However, coverage limitations can apply due to pre-existing conditions or improper maintenance.
How Does American Home Shield Handle Disputes or Claim Denials?
When disputes arise, American Home Shield handles them through a structured dispute resolution process. If a claim is denied, you can appeal, providing additional evidence or explanations for reconsideration. These procedures aim to address concerns and guarantee fair outcomes.
Is There a Waiting Period Before I Can Make a Claim With Ahs?
You can file a claim with AHS right away, with no waiting period. This quick process aligns with AHS's commitment to high customer satisfaction. Their efficient claim process guarantees prompt attention to your home warranty needs.
Conclusion
To sum up, American Home Shield's solid reputation and extensive coverage make them a worthwhile choice for safeguarding your home.
Their all-encompassing plans cater to your specific needs, ensuring prompt resolution of wear and tear issues.
Despite some limitations and exclusions, their pricing structure is competitive, offering peace of mind and protection for your appliances and systems.
Ultimately, American Home Shield's dependable service and diverse coverage options make them a top contender in the home warranty industry.
