Welcome to eSoftSkills Elite! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, https://esoftskills.com/elite (the “Website”), and interact with our services.
1. Information We Collect
a. Personal Information: When you register for an account, enroll in a course, or make a purchase, we may collect personal information such as your name, email address, phone number, billing address, and payment information.
b. Non-Personal Information: We may also collect non-personal information about your visit to the Website, including your IP address, browser type, operating system, referring URLs, and other technical information.
c. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small data files stored on your device that help us understand your preferences and improve our services. You can control the use of cookies through your browser settings.
2. How We Use Your Information
a. To Provide and Improve Services: We use your personal information to deliver our services, process transactions, manage your account, and improve our offerings.
b. Communication: We may use your contact information to send you updates, newsletters, marketing materials, and other communications related to our services. You can opt-out of these communications at any time.
c. Analytics: We use non-personal information to analyze trends, monitor the usage of our Website, and gather demographic information to improve our services.
d. Compliance and Protection: We may use your information to comply with legal obligations, enforce our terms and conditions, and protect the rights, property, and safety of eSoftSkills Elite, our users, and others.
3. Sharing Your Information
a. Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our Website, processing payments, delivering courses, and performing other business functions.
b. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights
a. Access and Correction: You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.
b. Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
c. Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations and legitimate business interests.
d. Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
6. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after any changes constitutes your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
vip@esoftskills.com
Last Updated: June 2024
By using the Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.