GoHighLevel Review: A Comprehensive Look at This CRM Tool
This gohighlevel review dives deep into GoHighLevel, a CRM tool. It’s made for agency owners to better handle marketing, sales, and service. Initially, many see GoHighLevel as a full-package deal to save time and money. Yet, some unexpected hurdles might come your way.
Introduction to GoHighLevel
Over the past four years, GoHighLevel became popular among digital marketing firms. It serves as a one-stop shop for managing clients. The tool includes SMS and email marketing, scheduling, and social media tools. Plus, it can act as your CRM. Many reviews highlight how GoHighLevel can replace various other tools like ActiveCampaign and Salesforce.
But adopting GoHighLevel isn’t simple. If you’re switching from Keap, plan to spend around 30 to 40 hours just on setup. This is a big jump from Keap’s ease, which some businesses have used for over five years. The move means more cost, with the Agency plan running at $300 per month. Be ready for extra expenses too. This could push you to think about the *gohighlevel pros and cons* deeply before making the change.
And it’s not just the price that’s a concern. Some users faced a major issue where they sent out 171 unwanted emails in three days. This cut the usual email open rates of 35-40% all the way down to 9% after they switched to GoHighLevel.
Issues like these have led some to move back to Keap within only 45 days. Even though GoHighLevel can help with key tasks like getting clients, making sales, and reactivating older customers, its learning curve and extra expenses can be a deal-breaker.
So, when picking a platform, it’s crucial to carefully consider the gohighlevel software review results alongside potential gains. Even though GoHighLevel has many features, its challenges may sometimes outweigh the benefits. That could push some businesses to stay with what they know, like Keap.
Features and Capabilities
GoHighLevel provides many features designed to meet business needs in one place. It merges crucial CRM functions with advanced marketing tools. This makes it a complete solution for digital marketing agencies.
All-in-One Platform
Thanks to GoHighLevel, businesses can shed multiple software subscriptions. It integrates marketing and sales tools into one suite. This includes funnel and CRM management, appointment booking, SMS and email marketing, and much more. Using GoHighLevel means having everything you need in one efficient place for better client and campaign management.
Automation Tools
GoHighLevel shines with its powerful automation features. Automation lets businesses save time and boost efficiency. Tasks like email and SMS campaigns, and even bookings, can be automated. This means less manual work, allowing companies to focus on their growth.
Integration Capabilities
GoHighLevel’s ability to connect with other tools is key to its power. It links with top tools like MailChimp, Salesforce, and Zapier. This makes workflow smoother and data management across platforms easier. By integrating, businesses can keep using their favorite tools while gaining from GoHighLevel to improve their marketing.
| Feature | Description |
|---|---|
| CRM | Track interactions, manage leads, and streamline sales processes. |
| Funnel Builder | Create and manage high-converting sales funnels. |
| Email/SMS Marketing | Automated sequences for impactful customer engagement. |
| Website Builder | Design and develop responsive websites without coding skills. |
| Landing Page Designer | Create optimized landing pages for lead capture and conversion. |
| Integration | Connect with external tools like MailChimp and Zapier for enhanced functionality. |
| Appointment Booking | Automate client bookings and manage schedules efficiently. |
In short, GoHighLevel is full of features perfect for many businesses. Its all-in-one setup, strong automation, and integration with other tools are very attractive. This combination makes it ideal for digital marketing agencies and business operations improvements.
User Experience and Interface
The user experience is crucial, especially for a CRM like GoHighLevel. It’s important to see how the design and features make everything smooth for the users.
User-Friendly Dashboard
GoHighLevel shines with its easy-to-use dashboard. It’s made to make handling marketing and sales tasks easy. The GoHighLevel dashboard is set up in a way that anyone can check important numbers, deal with clients, and use automated actions. It looks good too, making it simple for new users to get around.
Mobile Access
Access from your phone is a great plus. In the world today, being able to keep your business going while you’re out is key. GoHighLevel works just as well on phones as it does on computers. This means users can view their dashboards and work from anywhere. This adds a lot of ease and keeps things flowing smoothly.
Customizable Options
GoHighLevel’s flexibility stands out. Users can adjust the platform to fit their business perfectly. They can change the dashboard, pipelines, and workflows to match their needs. This makes GoHighLevel not just any tool but a special fit for each business. And if users want to tweak things even more, there are lots of gohighlevel tutorials they can turn to for help.
GoHighLevel Pricing Comparison
GoHighLevel has different pricing plans perfect for various agencies. These plans are designed to meet the different needs and sizes of each business. They help companies not only get the services they need but pick what fits their budget well.
Starter Plan
The Starter Plan is great for small businesses and costs $97 monthly. It gives you the core features necessary for managing client relationships well. This plan is perfect for those using CRM tools for the first time and want to improve their operations. Yet, be aware of possible extra costs with LC-Phone and LC-Email services.
Unlimited Plan
Agencies planning to grow can benefit from the Unlimited Plan at $297 a month. This plan opens up advanced tools, unlimited sub-accounts, white-label options, and API access. It supports growing businesses by improving integration and efficiency. But, extra charges for priority support and special add-ons could slightly reduce its value.
Value for Money
Looking at what GoHighLevel offers for the price involves thinking about all costs, not just the main ones. Additional services like outbound SMS and calls plus LC-Email charges can increase the costs. However, the higher-tier plans come with features that make the price worth it. Below is a detailed table to help you see what each plan includes and its possible extra costs:
| Plan | Monthly Fee | Features | Hidden Costs |
|---|---|---|---|
| Starter Plan | $97 | Core Features, 2 Sub-Accounts | Outbound SMS at $0.0079/segment, Calls at $0.0140/min |
| Unlimited Plan | $297 | Unlimited Sub-Accounts, API Access | Priority Support at $300/month, LC-Email $0.675/1000 emails |
| Pro Plan | $497 | White-label Options, Advanced Features | Eliza Agent $500/month, HIPAA Compliance $297/month |
As you consider GoHighLevel’s prices, it’s important to balance these with the benefits they offer. This helps check if their CRM gives the value for money you’re looking for.
Security and Reliability
Choosing a CRM platform means thinking about security and reliability. These play a big role in how much we trust the software. If an agency works with data that is private, they want to be sure their CRM like GoHighLevel is safe. But, there have been some issues with GoHighLevel’s software trust.
At first, the low cost of GoHighLevel was tempting. Yet, users found themselves surprised by extra fees. These fees made them question if they could trust the system. The way servers at HighLevel are managed can be too strict. They get changed every 30 minutes. But this can lead to problems using the system. Setting up GoHighLevel also took too long, causing a drop in work efficiency.
When people switched from Keap to GoHighLevel, they noticed something off. Email open rates dropped from 35-40% to just 9%. This made users doubt GoHighLevel’s security and reliability. Soon, some went back to Keap, showing that has fewer issues.
Google Cloud and AWS are known for being very reliable. They promise almost perfect service every month. This shows they can be trusted. HighLevel also works hard to keep their service secure and reliable. They use strong security measures. They keep an eye on things to catch any problems early. HighLevel also makes sure only the right people can access certain information. This keeps things safe.
| Feature | GoHighLevel | Keap (Infusionsoft) | Salesforce |
|---|---|---|---|
| Monthly Cost | $97 – $297 | $99 – $199 | $25 – $300+ |
| Email Engagement Rates | Dropped to 9% | 35-40% | Varies |
| Uptime Guarantee | Not specified | Not specified | 99.9% |
So, the trust and reliability of different CRM tools differ. Getting a CRM platform that works well and keeps data secure is crucial. It’s important to choose one that is both efficient and trustworthy.
Lead Management
GoHighLevel is great at improving how you look after leads. It offers a full system for watching your interactions, making follow-ups easy, and keeping client ties strong. This helps companies keep an eye on leads and engage with them using tools that make it all smoother.
Tracking Interactions
Knowing what your clients are up to is key. GoHighLevel makes this easy by putting all your emails, appointments, and notes in one place. Everyone in the team can then see the same info, allowing for a better, more tailored service. This boosts how happy and loyal your clients are.
Automated Follow-Ups
Keeping up with your leads is made simpler by GoHighLevel’s smart automation tools. You can set up emails, texts, and more to be sent precisely when they need to be. This makes sure no lead is forgotten and frees up your time. Less work for you leads to better communication without the slip-ups.
Client Relationship Nurturing
Building strong client relationships is really important. GoHighLevel makes this easier by automating basic communications and making your messages feel personal. It gives you the power to send targeted email campaigns and special messages. This keeps your clients close and happy, boosting their loyalty to your agency.
GoHighLevel wants to make lead management simpler and better for your business. It focuses on making your interactions clear, your follow-ups automatic, and your client relationships strong. For any agency looking to manage clients well, it’s a vital tool.
Marketing Automation Features
GoHighLevel is key for marketing agencies and small business owners wanting to be more efficient. It has over 10,000 marketing agencies as customers. Also, it serves 500,000 accounts, offering tools that boost how they engage with clients and manage their marketing plans.
Email Sequences
It’s great at managing email sequences to reach your clients at just the right time. You can set it all up to run without you, keeping clients engaged. Plus, you can choose how to send emails based on what your audience likes, so you get better results.
SMS Campaigns
Now, with more focus on mobile marketing, GoHighLevel’s SMS campaigns are a standout feature. It lets you send automated texts for reminders, sales, or updates. This way, your texts stay relevant, resulting in quick answers from your customers and happier clients.
Social Media Integrations
Its social media integrations are also impressive. In a social media driven world, it syncs with major platforms to help with posting and scheduling. This makes your social media work smoother, keeps it active, and saves you time.
All in all, GoHighLevel isn’t just about automating. It’s packed with tools that make your work easier and help you keep clients interested.
Funnel Builder Overview
The funnel builder by GoHighLevel is a top feature. It helps marketing agencies make awesome landing pages. Users can easily make marketing funnels to get more leads and sales.
For businesses, making great landing pages is key in digital marketing. The funnel builder is packed with tools for this. It helps make landing pages that turn visitors into leads well.
The funnel builder connects with other features like CRM, email and SMS marketing. This means the whole process, from getting a lead to following up, is smooth.
GoHighLevel gives many templates for different business types. This makes it simple to create landing pages, even if you’re not a design pro.
Agencies that use GoHighLevel can do better in their marketing and sales. It’s a time and money saver, plus it puts many tools into one platform.
Still, learning to use the funnel builder could take some time. But putting in the work is worth it. It leads to making landing pages that really work.
Customer Support and Resources
Customer support is key for CRM platforms like GoHighLevel. It helps when people find the platform hard to use. GoHighLevel works hard to support its users fully. Yet, feedback on the support’s speed and reliability is mixed.
Support Availability
GoHighLevel lets users get help through live chat, emails, or by checking out tutorials. The goal is to help out quickly when issues come up. Still, some people say the support is slow, showing a need for faster help.
Community and Resources
GoHighLevel also builds a user community and offers many resources. These include forums, webinars, and detailed guides. Joining this support network can really improve the user’s experience by offering more help and advice from other users. But, this success depends on how much users get involved and the quality of the discussions.
The general view of customer support at GoHighLevel points to room for improvement. People want faster and more helpful responses. Even though there are many resources and a strong community, users’ experiences with them can differ. This has pushed businesses to look for more reviews to fully grasp the platform’s strengths.
The next data compares the platform’s impact on user experience:
| Aspect | Keap | GoHighLevel |
|---|---|---|
| Migration Cost | — | $300/month |
| Email Open Rates | 35-40% | 9% |
| Platform Reliability | High | Low, Server Issues Reported |
Though GoHighLevel has good prices and many features, its customer support has let some down. It also surprises people with additional costs. The complex settings and hard-to-use interface make things even more difficult. This shows why a smooth and supportive CRM is crucial.
GoHighLevel Review: User Feedback
So, what’s the real story on GoHighLevel? It’s all about the feedback from its users. Some love it for its many features that make work easier. Others point out some issues that need fixing. This feedback is key to understanding how GoHighLevel works in different business situations.
Positive Reviews
Let’s start with the good stuff. Many users think GoHighLevel is top-notch. They praise it for being budget-friendly and jam-packed with features. This makes marketing, sales, and managing clients a breeze. They especially love the time it saves, thanks to its automation tools.
Improving SEO and boosting sales? GoHighLevel gets two thumbs up for those! Even winning over customers’ trust gets a nod in the positive reviews.
Constructive Criticism
But, it’s not all sunshine and rainbows. Some users have their fair share of complaints. A tiny fraction gave it a low score, pointing out problems like occasional bugs. They also mention it can be tricky to learn due to its many features.
Glitches in the system and figuring out disputed Google reviews are pinpointed. They wish for clearer steps to handle these issues more smoothly.
Case Studies
Now, let’s dive into some real examples. A roofing sales agency found GoHighLevel’s automation key to their success. With automated calls and follow-up tips, they sharpened their sales tactics. Another agency used its survey tools to better understand clients, leading to happier customers.
To sum it up, GoHighLevel scores well with its users, despite a few downsides. Its features and efficiency win big points. Yet, there are areas for growth based on the feedback. Real case studies show how it can really make a difference, especially for agencies. This makes GoHighLevel a valuable tool in the CRM field.
| Review Type | Percentage | Common Themes |
|---|---|---|
| 5-star | 97% | Comprehensive features, affordability, automation, improved SEO |
| 4-star | <1% | Solid performance, minor issues |
| 3-star | <1% | Good but needs improvement |
| 2-star | <1% | Learning curve, occasional bugs |
| 1-star | 2% | Navigation difficulties, glitches |
Comparing GoHighLevel vs Competitors
When looking at GoHighLevel vs competitors, we focus on three main things: features, cost, and the experience for the user. We will look closely at these areas to show you where each is strong and where it might be lacking.
Functionalities
Both GoHighLevel and Vendasta offer different tools for businesses. GoHighLevel is big on tools for digital agencies. It has things like CRM & Sales Automation. And Marketing Automation, plus a Website Builder and more. On the other hand, Vendasta lets companies brand products as they like. It’s great at managing online reviews too.
GoHighLevel is known for bringing many marketing tools together in one place. This is great for agencies wanting to work more efficiently. Meanwhile, Vendasta has a lot of support resources. These include articles and a big community, which businesses might find helpful.
Pricing
The pricing battle shows GoHighLevel and Vendasta target different budgets. GoHighLevel has clear pricing plans. These include a Start Account and an Unlimited Account. They also offer a special Mobile App and Custom Upgrade option.
Vendasta’s prices vary based on how much your business has grown. It has Start to Enterprise Plans. GoHighLevel lets you work with unlimited clients for a set price. But, smaller agencies may find Vendasta’s minimum client requirement tough to meet.
| Feature | GoHighLevel | Vendasta |
|---|---|---|
| CRM & Sales Automation | Included | N/A |
| Marketing Automation | Included | Basic |
| Funnel & Website Builder | Included | Available |
| Reputation Management | Integrated | Strong Focus |
| Pricing Plans | Starts at $97/month | Starts with Start Planer |
User Experience
The user experience debate between the two is interesting. GoHighLevel keeps things simple and easy to use. But some think it doesn’t look as nice as Vendasta. Vendasta has a busier but more detailed interface. This could be good for people wanting lots of info.
Both platforms offer good customer care. Vendasta stands out with its white-label and strong community support. GoHighLevel might take some getting used to. Its website builder isn’t as powerful as others. But its focus on automation and many features is a plus.
The choice between GoHighLevel vs. competitors depends on what your agency needs. GoHighLevel is great for all-in-one marketing. Vendasta is better for expanding services and using white-label products.
Conclusion
GoHighLevel stands out as a powerful CRM tool that improves how businesses handle marketing, sales, and clients. Its 30-day free trial lets users test its features with no cost. Many users say it has replaced several tools, making work more efficient and client relationships stronger.
But, there are some issues with GoHighLevel too. Setting it up might be a bit hard, according to a few users. Also, some people had trouble with billing. This shows how crucial good customer support and clear pricing are. Still, its ability to brand your work well helps many marketing agencies.
Our look at GoHighLevel shows a mix of good and bad points. It offers fair prices and doesn’t have many problems with technical issues. So, for businesses needing a full marketing system and strong CRM, it’s a good choice. I recommend checking all aspects before deciding. This ensures it fits your business’s needs perfectly.
FAQ
What is GoHighLevel?
GoHighLevel is a powerful tool made for agency owners. It helps combine marketing, sales, and service tasks. This makes managing your business so much easier in one place.
What are the best GoHighLevel features?
Some great things about GoHighLevel are its ability to do everything in one platform. It has tools for automation that are really strong. Plus, it lets you mix with other tools easily. It’s perfect for those who need flexibility.
How does GoHighLevel compare to its competitors?
When compared to others, GoHighLevel stands out because it’s all-in-one. This means you don’t need to pay for lots of different tools. However, it might not be as easy to use as its competitors like Keap. Customer support might also be a bit less helpful.
What are GoHighLevel’s pricing plans?
For the cost, there are two plans you can choose. One is the Starter Plan, which is $97 a month. The other is the Unlimited Plan, which is $297 a month. Both plans let you do lots of things, but the Unlimited one gives you even more, like API access and having many sub-accounts.
Are there any hidden fees with GoHighLevel?
Some people have talked about finding extra costs they didn’t expect. This could change how much people think the platform is worth. To be sure about what you pay, it’s smart to check the fine print on the prices.
What is the user experience like on GoHighLevel?
GoHighLevel says it’s easy to use, with a modern design. The dashboard is simple, and you can use it on mobile. But, there are also those who say it’s tricky to get around and the design might not be the best.
How reliable is GoHighLevel in terms of security?
Security is something that worries some users about GoHighLevel. They are concerned about how it keeps their data safe and if there are any bugs that might put them at risk. When picking a CRM, trust is really important.
What kind of marketing automation features does GoHighLevel offer?
For making marketing easier, GoHighLevel provides emails, SMS, and works with social media. These tools aim to make your work more efficient and help you connect better with your clients.
How does GoHighLevel handle lead management?
In handling leads, GoHighLevel uses smart ways to track them and keep in touch. The goal is to make your process smoother and keep up a good relationship with your clients.
What customer support options are available with GoHighLevel?
For help, GoHighLevel has direct support, a community, and resources like guides and webinars. But, there are people who say they weren’t happy with how GoHighLevel helped them.
Is GoHighLevel suitable for my business?
It depends on what you need and what you expect from your tool. GoHighLevel has a lot of benefits but there are possible drawbacks to think about, like how easy it is to use, extra costs, and customer support level.
