GDPR Compliance Statement for eSoftSkills AI Blog

Effective Date: September 2024

At esoftskills.com/ai (a subdirectory of eSoftSkills), we take the privacy of our users very seriously. In accordance with the European Union’s General Data Protection Regulation (GDPR), this statement outlines how we collect, use, and protect the personal data of users located in the European Economic Area (EEA).

1. What Is GDPR?

The General Data Protection Regulation (GDPR) is a regulation enacted by the European Union to strengthen data protection and privacy for individuals within the EU and EEA. GDPR grants individuals control over their personal data and sets strict guidelines on how organizations collect, process, and store personal information.

2. Your Rights Under GDPR

As a user within the EEA, you have the following rights under GDPR:

  • Right to Access: You have the right to request a copy of the personal data we hold about you and to verify how it is being processed.
  • Right to Rectification: You have the right to request the correction of inaccurate personal data or completion of incomplete data.
  • Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or if you withdraw consent.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances, such as if you dispute the accuracy of the data.
  • Right to Data Portability: You can request that your personal data be provided in a machine-readable format for transmission to another data controller.
  • Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or on other legitimate grounds.
  • Right to Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at [Insert Contact Email].

3. How We Collect and Use Personal Data

We collect personal data from users when they voluntarily provide it, such as when subscribing to our newsletter, enrolling in courses, or contacting us. The types of personal data we may collect include:

  • Name
  • Email address
  • IP address
  • User preferences and interactions with our courses and content

We use your personal data for the following purposes:

  • Providing access to our AI articles, courses, and news.
  • Sending newsletters, updates, and promotional materials (with your consent).
  • Responding to inquiries or requests for customer support.
  • Improving the functionality of our Website and analyzing user behavior.

We do not sell, trade, or rent your personal data to third parties. We only share your data with trusted service providers who assist us in operating our Website and services, and these providers are required to comply with GDPR.

4. Lawful Basis for Processing

Under GDPR, we process personal data based on one or more of the following lawful bases:

  • Consent: Where you have provided consent to receive newsletters or other communications.
  • Contractual Necessity: When the processing is necessary to fulfill a contract (e.g., enrolling in a course).
  • Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our Website or analyzing user behavior, as long as those interests are not overridden by your rights.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. If you request deletion of your personal data, we will remove it from our systems, unless we are required to retain it for legal or regulatory reasons.

6. Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal data. However, no online system can guarantee 100% security. In the event of a data breach, we will notify affected users and the relevant supervisory authorities as required by GDPR.

7. Transfer of Data Outside the EEA

If we transfer your personal data outside of the EEA, we will ensure that appropriate safeguards are in place to protect your data, such as using standard contractual clauses or relying on providers that comply with GDPR.

8. Children’s Privacy

Our Website is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under the age of 16, we will take steps to delete that information.

9. Changes to This GDPR Compliance Statement

We may update this GDPR Compliance Statement to reflect changes in our data practices or legal obligations. When we make changes, we will revise the “Effective Date” at the top of this page and notify you as required.

10. Contact Us

If you have any questions or concerns about this GDPR Compliance Statement or how we handle your personal data, please contact us at:
Email: ai@esoftskills.com