Core Behavioral Competencies

Elevate Workplace Performance: Off-the-Shelf Training on Core Behavioral Competencies

A comprehensive eLearning course designed to develop the skills that drive success within your organization.

Are you seeking engaging, turnkey training solutions to enhance the essential soft skills of your workforce? Our “Core Behavioral Competencies for the Organization” courseware empowers your team with the interpersonal skills necessary to excel in today’s dynamic work environments.

Key Features & Benefits:

• Comprehensive Curriculum: 12 expertly designed modules cover the most sought-after behavioral competencies, including communication, teamwork, problem-solving, adaptability, leadership, and more.
• Engaging Video Content: Bite-sized video lectures keep learners focused and reinforce key concepts.
• Ready-to-Use Training Materials: Downloadable facilitator guides, participant workbooks, interactive activities, and assessments streamline your training delivery.
• Customizable: Easily adapt the course to align with your organization’s specific values and preferred competencies.
• Measurable Results: Equip your employees with the skills to positively impact team dynamics, customer service, and overall organizational success.

Why Choose Our Behavioral Competencies Training:

• Developed by Experts: Content crafted by experienced trainers and instructional designers ensures a high-quality learning experience.
• Cost-Effective: Save time and resources compared to developing in-house training materials.
• Flexible Implementation: Deliver as a standalone course, integrate into onboarding programs, or use for targeted skill development.

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Course Overview:

In today’s dynamic work environment, it is not enough to simply possess the technical skills necessary to execute job duties effectively. To be a truly exceptional employee, you must embody a set of core behavioral competencies vital for driving positive interaction and achieving organizational goals.

This online training program is designed to introduce you to the most important behavioral competencies valued by successful organizations across the globe. You’ll learn what each competency means, why it matters, and how to demonstrate these valuable skills within your role. Furthermore, we’ll discuss how behavioral competencies can influence your professional growth and success.

Target Audience:

• Employees at all levels of an organization
• Individuals seeking advancement or career development
• Managers and leaders responsible for team development

Learning Objectives:

Upon completion, participants will be able to:

• Define what behavioral competencies are and why they are crucial for workplace success.
• Identify the core behavioral competencies most commonly sought by organizations.
• Understand how to evaluate their own behaviors against desired competencies.
• Create action plans to improve and develop in areas of identified weakness.
• Positively influence workplace culture through the demonstration of key competencies.

Course Modules

• Module 1: Introduction to Behavioral Competencies

  • Understanding what behavioral competencies are
  • The distinction between technical skills and behavioral competencies
  • Why top organizations emphasize the development of these skills

• Module 2: Communication Skills

  • Effective verbal and written communication
  • Active listening
  • Tailoring communication style to diverse audiences

• Module 3: Teamwork & Collaboration

  • The value of collaboration and diverse perspectives
  • Contributing effectively to team projects
  • Building positive team dynamics

• Module 4: Customer Focus

  • Understanding customer needs and expectations
  • Providing excellent customer service
  • Addressing customer concerns and fostering loyalty

• Module 5: Planning & Organization

  • Prioritizing tasks and goals
  • Effective time management strategies
  • Resource management and meeting deadlines

• Module 6: Initiative & Goal Achievement

  • Self-motivation and drive
  • Overcoming obstacles and persevering
  • Setting achievable goals aligned with organizational objectives

• Module 7: Decision-Making & Problem-Solving

  • Analytical and critical thinking skills
  • Identifying and weighing options
  • Making confident and timely decisions.

• Module 8: Relationships & Networking

  • Building trust and rapport
  • Effective networking skills (internal & external)
  • Conflict resolution and negotiation

• Module 9: Innovation & Creative Thinking

  • Embracing new ideas and approaches
  • Generating solutions and fostering a creative work environment
  • Techniques for stimulating innovation

• Module 10: Adaptability & Flexibility

  • Managing change and embracing new challenges
  • Adjusting to shifting priorities and workloads
  • Demonstrating resilience

• Module 11: Leadership

  • Defining key leadership traits
  • Motivating and inspiring others
  • Delegating effectively and building high-performing teams (even if not in a direct leadership role)

• Module 12: Continuous Development & Strategic Thinking

  • Importance of ongoing learning and self-improvement
  • Aligning development goals with organizational vision
  • Thinking strategically and understanding the “big picture”

Instructional Methods:

• Short, digestible video lectures
• Case studies and scenarios for discussion
• Interactive quizzes and self-assessments
• Downloadable resources and action plan templates