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LIST OF COURSE KITS:
Appraisal Process For Managers & Employees
Bullying & Sexual Harassment
Business Environment Dynamics
Career Guidance Package
Change Leadership
Change Management
Coaching & Mentoring
Communication Skills
Complaints Handling & Service Recovery Workshop
Conflict Resolution
Creative Problem Solving
Critical Thinking Skills
Customer Care Principles
Customer Relationship Management
Dealing with Difficult People
Delegation Skills
Diversity in the Workplace
Effective Meetings
Effective Teams & Teamwork
Emotional Intelligence
Employee Disciplinary Procedures
Employee Absenteesm
Employee Motivation
Facilitation Skills
How To Be More Effective, Organized and Productive
Human Resource Management
Influencing & Communication Skills
Interpersonal Skills
Interviewing Skills
Introduction to Business & Finance
Introduction to Strategy
Leadership
Leadership, Culture & Strategy
Leadership & Delegation
Leadership & Influence
Life Coaching
Management Skills
Manual Handling
Marketing
Mentoring Skills
Negotiation Skills
NLP Training Materials
Office Health and Safety Training
Organizational Behavior
Time & Workload Management
Occupational Health & Safety
Presentation Skills
Project Management
Report Writing Skills
Risk Assessment
Sales Training Materials
Selling Professional Services
Sickness Absenteeism
Stress Management
Team Building & Development
Telephone Skills & Telesales
The Art of Taking Minutes
The New Manager
Train the Trainer