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7 Insider Tips To Create Extended Enterprise Online Training On A Small Budget

Extended Enterprise Online Training

Giving your external sales team, consumers, and franchisees the online training they need doesn’t have to break the bank. This article features 7 tips to stretch your eLearning budget when developing extended enterprise online training. How To Create Extended Enterprise Online Training With Limited Resources Extended enterprise online training allows you to deploy online training resources […]

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How To Become an Exceptional Trainer?

exceptional trainer qualities

It’s often said that “the mediocre teacher tells, the good teacher explains, the superior teacher demonstrates, and the great teacher inspires”. Almost anyone who’s ever wondered how to be a good trainer has also wondered how to inspire learners to perform at their best. And when it comes to delivering an effective training program, the […]

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Employee Training and Development Challenges and Solutions

training and development challenges and solutions

For most companies, the highest priority when it comes to allocating training resources is increasing the effectiveness of training programs. This is hardly surprising because both executives and learners benefit from training that’s optimized to save time (and money) while delivering all its learning promises. Yet despite careful resource allocation, many companies still find their training to […]

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7 Top Skill-Building Activities That Are Ideal For Customer Service Online Training

Skill Building Activities

Communication, problem-solving, and time management are just a few of the talents that your employees need to overcome work-related challenges. In this article, we’ll highlight 7 skill-building activities that are just right for customer service online training. 7 Skill-Building Activities For Customer Service Online Training Your customer service reps are on the front line of […]

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The Dos and Don’ts of Upskilling Employees

Upskilling Employees

The titan of business, Philip Green once famously said: “good, bad, or indifferent, if you are not investing in new technology, you are going to be left behind.” Technology has advanced at a blistering rate over the last decade. Businesses can’t afford to ignore the potential of technology or the changes it brings to the […]

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Call Center Training Tips

Call Center Training Tips

The expectations placed on call center employees are quite demanding. Customers want their calls answered quickly, resolved efficiently and handled with impeccable product knowledge and communication skills. But let’s face it: this level of professionalism doesn’t happen by itself. Training is essential for both new hires and existing staff to sharpen their skills and feel […]

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