Project Manager Soft Skills Training

$200.00 $99.00

This Course Includes:

  • Videos
  • Case Studies
  • Quizzes
  • Activities
  • Certificate of Achievement
  • Unlimited Access & Re-takes
  • Surprise Bonus


The ‘soft skills’ required of a modern successful project manager are often under-estimated and under developed. Yet for successful project delivery, it is essential that a project manager is well equipped with ‘soft skills’ capabilities as well as the expected technical skills.


This course covers the key soft skill areas required for managing projects such as stakeholder and communication management, conflict management, negotiation, team work and leadership in a project environment.

It is highly interactive in style and aimed at providing delegates with practical skills and tips to deploy back in the work place on real projects.

Course specification

Who is this course for:

Project managers, work-package managers, project office staff or programme managers would all benefit from focused training and development of their ‘soft skills’. This is equally applicable regardless of the project or programme environment e.g. APM BoK, PMBOK, PRINCE2, MSP.


This course does not comprise a formal examination.

Course style:

This course is self-paced using a range of exercises, case studies, role play and practical work. It can be tailored to suit the specific needs of the organization.


At least a basic knowledge of project management and a minimum of one year’s experience in a project or programme management environment.

Pre-course study:

No pre-course study required.


Using Soft Skills To Reduce Risk


Most project management training focuses on technical aspects: structure, roles, work breakdown structures, planning, control, etc.. However, these skills are not sufficient in themselves to minimise risk and ensure a successful project.

One of the major risk areas of any project is people: success can be jeopardised by things such as politics, personal agendas, poor communication or lack of commitment to goals.

Traditional management training can help to address these risks. However, such management training often fails to recognise the unique circumstances often faced by the typical project manager, such as:

  • the team is constantly changing in size (growing and then shrinking); this undermines conventional team building efforts and doesn’t allow the manager time to build effective working relationships between everyone involved
  • team members are often part-time on the project, having other responsibilities and reporting to other managers; this may mean they have very little motivation to support the project and other pressures that seem more important to them
  • the role of soft skills may be undervalued, resulting in no time allocation for ‘soft and fuzzy management tasks’

This online course provides a range of soft skills tools and techniques that project managers can use to reduce the people-related risks and overcome interpersonal hurdles.

This course has a simple structure, covering various tools and techniques for dealing with people in project environments.